We are proud to provide our Customers with superior customer care:
- The Customer Service Center is located in Columbia, SC.
- Telephone calls are answered live in our call center.
- Every Customer Service Representative is thoroughly trained to answer questions regarding premium, claims, underwriting, plan design and other questions about our plans.
- Calls are answered within 40 seconds by a live Customer Service Representative.
- Our Customer Service Center offers a language interpretation service that can translate over 50 languages.